Shipping policy

Thank you for choosing MOLLYBABE.

At MOLLYBABE, we understand that every order is part of your personal style journey. We are committed to providing a seamless and reliable shipping experience, ensuring your carefully selected pieces arrive safely and efficiently.

Please review our shipping information below before completing your purchase.

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Order Processing

Every order is carefully prepared and inspected before shipment.

Orders are processed within 1–3 business days after payment confirmation.

Orders are fulfilled Monday through Friday, excluding weekends and public holidays.

During high-demand periods, promotional events, new collection launches, or holidays, processing times may require additional time.

Once your order has been shipped, you will receive a confirmation email with your tracking details.

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United States Shipping Options

Shipping fees are automatically calculated during checkout based on your order details.

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Order Tracking

Once your package has been dispatched, a shipping confirmation email containing your tracking number will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to become active after the carrier receives your package.

If you do not see your shipping confirmation email, please check your spam or junk folder before contacting our support team.

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Shipping Address Accuracy

Please carefully review your shipping information before submitting your order.

Customers are responsible for ensuring that all delivery details are accurate and complete.

MOLLYBABE cannot be held responsible for:

• Delays caused by incorrect addresses
• Failed deliveries due to missing information
• Additional shipping costs caused by address changes

If you need to update your shipping address, please contact us immediately. While we will make every effort to assist, changes cannot be guaranteed once your order has entered fulfillment.

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Multiple Package Deliveries

To provide faster fulfillment, items from the same order may occasionally be shipped separately.

If your order is divided into multiple shipments, you will receive separate tracking information for each package.

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Shipping Restrictions

Certain destinations may have limited shipping availability due to carrier restrictions or local regulations.

MOLLYBABE reserves the right to restrict delivery to locations where reliable shipping services are unavailable.

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International Orders & Additional Charges

For international shipments, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by local authorities.

These charges are not included in the order total or shipping fees.

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Shipping Delays

While we work closely with our shipping partners to provide a smooth delivery experience, unexpected delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions
• Carrier delays
• Customs processing
• Public holidays
• High shipping volumes
• Transportation disruptions

We appreciate your patience and understanding during these situations.

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Lost, Damaged, or Missing Packages

If your package arrives damaged, contains missing items, or appears to be lost during transit, please contact our Customer Care Team as soon as possible.

To help us resolve the issue efficiently, please provide:

• Order Number
• Full Name
• Photos of the package (if applicable)
• Photos of the item(s)
• Description of the issue

Our team will review your request and assist you with the next steps.

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Contact Us

If you have any questions regarding your order or shipping, please contact us.

Email:
vip@mollybabe.com

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Business Information

MOLLYBABE

12995 6TH ST SPC 69
Yucaipa, CA 92399
United States

Business Correspondence Only – Not a Return Address